We’re an American-owned company based in Canada. That makes it easy for us to work with clients across both countries — from onboarding to payment logistics. We can also work with organizations around the world.

Definitely. While genetics and genomics are foundational to our work, our expertise extends across many areas of medicine, science, and healthcare. If your project involves communicating complex topics effectively, we’re likely a good match. You can explore more on our Services page.

Absolutely. Our content strategy services are designed to bring clarity — even if you’re still figuring out what you need. We work across formats, including written, video, and audio. Have something different in mind? Let’s talk. You can request a free exploratory meeting here.

We offer our own contracts and mutual confidentiality agreements, with secure online signing for a smooth experience. If your organization or group prefers to use its own contract and processes, we’re open to that. You can also view the “Our Process” graphic to learn how we work.

Both. We adapt to what works best for you. If your medical writing needs are clearly defined, a project-based approach often makes sense. If you’re looking for content strategy or thought collaboration — where scope and timelines may evolve — a retainer might offer more flexibility.

Both. Most clients prefer a predictable, project-based estimate — and we’re happy to provide that. We can also work hourly and invoice monthly, especially if there’s a set number of hours or a monthly cap in place.